The computer at my workplace updated on Thursday. It installed the Creative update that gets rid of Paint.

Since the update I have been unable to print. It says Printing Error and nothing else. I can scan and tell the printer to print a test page, from the computer, but not print.

I have tried reinstalling the software / driver but did not help, so tried in compatibility mode (Windows 7), again no help. So try to install it via the old model printer, but the green bar just keep scrolling and never seem to install.

I need this sorting because the printer is required for the business to run (send parcels etc).

Computer is a Compaq CQ230EA, running Windows 10 Home, version 1703, OS build 15063.483.

Printer is a Kodak ESP 1.2.


I did not find the right solution from the internet.

Demonstration video